Job Description
Join the State of Texas as a Weekend Shift Public Service Specialist and serve your community while enjoying a balanced work-life schedule. This unique weekend-only role offers the stability of state employment with the flexibility of a Saturday/Sunday schedule. You'll become an essential resource for citizens accessing critical state services while advancing your career in public administration.
Why Apply?
- Competitive salary with comprehensive state benefits
- Fixed weekend schedule (Sat-Sun) with weekdays off
- Opportunity for career advancement within state government
- Make direct impact on Austin residents' lives
Responsibilities
- Process citizen inquiries and applications for state services during weekend hours
- Maintain accurate records using state databases and documentation systems
- Coordinate with weekday staff to ensure seamless service continuity
- Conduct eligibility screenings for public assistance programs
- Prepare detailed weekly reports on service metrics and citizen interactions
- Participate in monthly cross-departmental training sessions
- Assist with weekend community outreach events as needed
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Minimum 1 year customer service or public sector experience
- Proficiency with Microsoft Office Suite and data entry systems
- Strong written and verbal communication skills
- Ability to work independently with minimal supervision
- Texas driver's license and reliable transportation
- Spanish bilingual certification (highly desirable)
- Pass background check and fingerprinting