Job Description
Join Texas's premier state agency and unlock exceptional benefits with our weekend shift opportunities! Enjoy unparalleled work-life balance while serving your community with a comprehensive benefits package including fully-covered health premiums, 20+ paid vacation days, tuition reimbursement, and a robust retirement plan. This full-time role offers stability, growth, and the chance to make a tangible impact on Texans' lives.
As a state government employee, you'll receive:
- 100% employer-paid health/dental/vision insurance
- 12 paid holidays + floating holidays
- Pension plan with 6% employer contribution
- Student loan assistance program
- Flexible spending accounts
Responsibilities
- Deliver critical public services during weekend shifts (Sat-Sun)
- Process eligibility determinations for state programs
- Provide exceptional constituent support via phone/in-person
- Maintain accurate case documentation in state systems
- Collaborate with cross-functional teams on case resolution
- Participate in weekend emergency response protocols
- Complete quarterly compliance training
Qualifications
- Associate's degree in Public Administration or related field
- 2+ years customer service experience
- Ability to work flexible weekends (Sat-Sun 8am-5pm)
- Texas driver's license with clean record
- Proficient in Microsoft Office Suite
- Pass background check and drug screening
- Spanish bilingual certification preferred