Job Description
Are you seeking a stable career within the public sector? The Pennsylvania Department of Human Services is currently recruiting for a dedicated Weekend Operations Specialist to join our Philadelphia team. This is an exceptional opportunity to serve your community while enjoying the benefits of state employment.
As a Weekend Operations Specialist, you will play a critical role in ensuring the continuity of essential services for residents of Philadelphia. We are looking for individuals who value integrity, public service, and work-life balance.
Why Apply?
- Job Security: Join a stable, long-term government organization.
- Competitive Benefits: Comprehensive health, dental, and vision insurance.
- Retirement Plan: Access to the Pennsylvania State Employees' Retirement System (SERS).
- Weekend Pay: Enjoy your weekdays free with our Weekend Shift schedule.
We are committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Responsibilities
- Manage and process incoming applications and inquiries for weekend service coverage.
- Monitor departmental systems and databases to ensure data accuracy and compliance.
- Conduct site visits and inspections to verify service delivery standards.
- Prepare detailed weekly reports and maintain accurate records for regional oversight.
- Collaborate with cross-functional teams to resolve operational issues efficiently.
- Provide exceptional customer service to state employees and the public during peak weekend hours.
Qualifications
- Bachelor's degree in Public Administration, Business, or a related field (or equivalent work experience).
- Must be willing and able to work rotating weekend shifts (Saturday/Sunday).
- Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Excellent verbal and written communication skills.
- Ability to pass a background check and obtain state security clearance.
- Proven track record of reliability and attention to detail in a fast-paced environment.