Job Description
Join the City of Chicago's premier public service team as an Administrative Assistant! No prior experience required – we provide comprehensive training to support our mission of delivering fair and efficient administrative justice to Chicago residents. This is your gateway to a stable government career with competitive benefits and opportunities for growth. Work in a supportive environment where your organizational skills and dedication to public service will make a real difference in our community.
Responsibilities
- Provide exceptional customer service to residents and legal representatives via phone, email, and in-person interactions
- Manage case files using specialized municipal software with accuracy and confidentiality
- Prepare and distribute official hearing notices, correspondence, and administrative documents
- Schedule appointments, hearings, and meetings while maintaining detailed calendars
- Process routine administrative tasks including data entry, filing, and record maintenance
- Assist with departmental record-keeping and compliance with municipal regulations
Qualifications
- High school diploma or equivalent (college degree preferred but not required)
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and ability to maintain confidential information
- Excellent written and verbal communication skills
- Ability to pass a background check and drug screening
- Valid Illinois driver's license (if applicable to departmental needs)
- Commitment to public service and diversity, equity, and inclusion principles