Job Description
Join Boston's dynamic public sector team as an Administrative Assistant with immediate start availability. This critical support role serves our constituents directly through efficient office operations and public engagement. Work in a mission-driven environment while gaining invaluable government experience in America's most historic city.
Why Boston? Be part of municipal innovation in a city that consistently ranks among America's best places to work. Enjoy competitive benefits, professional development opportunities, and the pride of serving one of America's most iconic communities.
Responsibilities
- Manage constituent inquiries via phone, email, and in-person with exceptional professionalism
- Process permits, licenses, and municipal documentation with precision
- Maintain digital and physical records ensuring compliance with city protocols
- Coordinate departmental scheduling and logistics for public meetings
- Support data entry and reporting for municipal performance metrics
- Assist with public-facing communications and community outreach initiatives
- Collaborate with cross-functional teams to streamline administrative workflows
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 2 years administrative experience in public sector or regulated environment
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Exceptional written and verbal communication skills
- Ability to handle confidential information with discretion
- Experience with constituent relationship management systems
- Valid Massachusetts driver's license (if required for departmental duties)
- Ability to pass background check and municipal hiring process