Job Description
Launch your public service career with Illinois' premier human services agency! We're seeking motivated Administrative Assistant Trainees to support our vital state programs. This entry-level role offers comprehensive training in government operations, document management, and constituent services while providing exceptional benefits and career advancement opportunities. Join our dedicated team serving over 3 million Illinois residents daily.
What you'll gain:
- Structured mentorship program
- Full state benefits package
- Pension eligibility after 1 year
- Tuition reimbursement for public service degrees
Responsibilities
- Process and maintain confidential case files and records
- Manage departmental communications including phone, email, and mail
- Assist with scheduling, meeting coordination, and event logistics
- Prepare routine reports, forms, and correspondence using state systems
- Support data entry and record-keeping in state databases
- Coordinate with other state agencies on constituent inquiries
- Assist with public-facing services at reception areas
Qualifications
- High school diploma or equivalent required
- Associate's degree preferred or 1 year administrative experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Ability to pass background check and fingerprinting
- U.S. citizenship and Illinois residency required
- Basic knowledge of government structure preferred