Job Description
Join the City of Madison's dynamic team as an Administrative Clerk and become an integral part of our public service mission. We provide all necessary equipment including ergonomic workstations, modern computers, and specialized software to ensure your success. Enjoy competitive benefits, professional development opportunities, and the chance to contribute directly to our vibrant community. This role offers stability, growth potential, and the satisfaction of serving Madison residents.
Responsibilities
- Manage and maintain official city records, documents, and digital filing systems
- Process permits, applications, and clerical requests with precision and efficiency
- Provide exceptional customer service to residents via phone, email, and in-person interactions
- Coordinate departmental communications and schedule meetings for city officials
- Prepare and distribute official correspondence, reports, and public notices
- Assist in budget tracking and procurement documentation for assigned departments
- Support data entry, record-keeping, and compliance with municipal regulations
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years administrative or clerical experience
- Proficiency in Microsoft Office Suite and document management systems
- Excellent written and verbal communication skills
- Ability to handle sensitive information with confidentiality and discretion
- Strong organizational skills and attention to detail
- Valid Wisconsin driver's license (if required for travel between sites)
- U.S. citizenship or legal authorization to work in the United States