Job Description
Launch your federal career with no experience required! The U.S. Department of Veterans Affairs is seeking motivated Administrative Clerks to support our mission at the Cleveland VA Medical Center. Enjoy competitive benefits, job security, and growth opportunities while serving our nation's heroes. No prior experience necessary—training provided!
Responsibilities
- Process and maintain confidential veteran records in compliance with federal regulations
- Provide exceptional customer service to veterans and their families via phone, email, and in-person
- Coordinate office operations including scheduling, correspondence, and document management
- Utilize federal databases (e.g., VISTA, VBMS) for data entry and retrieval
- Assist with event planning and community outreach initiatives
- Collaborate with interdisciplinary teams to support veteran care programs
Qualifications
- High school diploma or equivalent (GED accepted)
- U.S. citizenship required
- Ability to pass federal background check and drug screening
- Basic computer proficiency (Microsoft Office Suite)
- Strong communication and interpersonal skills
- Attention to detail and accuracy in record-keeping
- Commitment to veteran service and federal ethics standards