Job Description
Join the City of Madison team as an Administrative Clerk and kickstart your public service career! We're seeking motivated individuals with no prior experience to support vital city operations. This full-time position offers comprehensive training, competitive benefits, and the opportunity to make a tangible impact in our community. Work alongside dedicated professionals in a supportive environment while developing essential administrative skills. Perfect for recent graduates or career changers looking to enter government service.
Responsibilities
- Process and maintain official city records, permits, and documentation with precision
- Provide exceptional customer service to residents via phone, email, and in-person inquiries
- Assist with scheduling, meeting coordination, and departmental communications
- Support data entry, filing systems, and record-keeping procedures
- Prepare routine reports, correspondence, and administrative materials
- Collaborate with cross-functional teams to support departmental initiatives
- Adhere to all city policies, confidentiality standards, and regulatory requirements
Qualifications
- High school diploma or equivalent (required)
- Strong written and verbal communication skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to handle confidential information with discretion
- Detail-oriented with excellent organizational abilities
- Customer service mindset and problem-solving aptitude
- Willingness to learn new systems and procedures
- Valid Wisconsin driver's license (may be required for errands)