Job Description
Join the Social Security Administration as an Administrative Specialist in Indianapolis and make a direct impact on serving America's retirees, disabled citizens, and survivors. We offer comprehensive benefits, flexible work arrangements, and career advancement opportunities in a mission-driven environment. Help ensure accurate benefit processing and exceptional service delivery to our community while enjoying competitive pay and stability.
Responsibilities
- Process and verify complex benefit applications using SSA systems (e.g., SESA, MSSICS)
- Provide accurate information to beneficiaries regarding eligibility requirements and claim status
- Maintain confidential case records with meticulous attention to detail
- Coordinate with medical and vocational professionals for disability determinations
- Generate statistical reports and analyze trends for operational improvements
- Train new staff on administrative procedures and compliance standards
Qualifications
- Bachelor's degree in Business Administration, Public Administration, or related field
- Minimum 2 years of administrative experience in federal/state/local government
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong knowledge of federal regulations (e.g., SSA Handbook, Privacy Act)
- Excellent written and verbal communication skills
- Ability to handle sensitive information with discretion and integrity