Job Description
Join our dynamic federal team in Oakland as an Administrative Specialist and become a vital part of America's social safety net. This role offers exceptional benefits, job security, and the opportunity to serve your community while advancing your career in public service. We provide comprehensive training, flexible work arrangements, and a supportive environment where your contributions directly impact citizens' lives.
Responsibilities
- Manage complex case documentation and electronic records systems with 99.8% accuracy
- Process benefit applications and eligibility determinations per federal regulations
- Coordinate cross-functional communications between departments and external stakeholders
- Prepare detailed reports and executive summaries for leadership review
- Implement office workflow improvements to enhance operational efficiency
- Ensure compliance with federal privacy and security protocols
- Train and mentor junior administrative staff on procedures
Qualifications
- Bachelor's degree in Public Administration or related field (or equivalent experience)
- Minimum 3 years administrative experience in government or regulated industry
- Proficiency with Microsoft Office Suite and federal document management systems
- Knowledge of federal regulations (FISMA, HIPAA, FOIA)
- Exceptional written and verbal communication skills
- Ability to handle sensitive information with discretion and professionalism
- U.S. citizenship and ability to pass federal background check