Job Description
Launch your federal career with the Social Security Administration in Oklahoma City! We're seeking motivated entry-level Administrative Specialists to support our mission of delivering critical services to Americans nationwide. This role offers unparalleled training, competitive benefits, and a pathway to long-term federal employment. Join our dedicated team in a dynamic environment where your contributions directly impact community well-being. No prior federal experience required—just a passion for public service and strong organizational skills.
Responsibilities
- Process and maintain confidential client records using SSA systems
- Provide exceptional customer service via phone, email, and in-person inquiries
- Prepare accurate correspondence, reports, and statistical data
- Coordinate office operations including scheduling and document management
- Support outreach initiatives to educate the public on SSA programs
- Collaborate with cross-functional teams on special projects
Qualifications
- High school diploma or equivalent (college preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to handle sensitive information with discretion
- U.S. citizenship and eligibility for federal employment
- Pass background investigation and security clearance
- Basic understanding of public benefit programs (training provided)