Job Description
Join the U.S. Department of Veterans Affairs as an Administrative Specialist in Detroit, MI. Enjoy unparalleled job security, comprehensive benefits, and the opportunity to serve our nation's heroes. This federal position offers competitive pay, retirement plans, and work-life balance in a mission-driven environment. Grow your career with one of America's most trusted agencies while supporting veterans' services in the Motor City.
Responsibilities
- Manage veteran benefit applications and documentation processing
- Coordinate with medical facilities for appointment scheduling
- Maintain accurate records using federal databases (e.g., VISTA)
- Respond to veteran inquiries via phone and in-person channels
- Prepare reports for regional performance metrics
- Assist with outreach programs for underserved veteran populations
Qualifications
- U.S. citizenship required
- Associate degree or 3 years relevant administrative experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to obtain and maintain federal background clearance
- Experience with database management systems
- Strong communication and customer service skills
- Knowledge of veterans' affairs programs preferred