Job Description
Join the Social Security Administration's Charlotte team as an Administrative Specialist and launch your federal career! We're seeking motivated individuals to support our mission of delivering critical benefits to millions of Americans. This entry-level role offers unparalleled training, competitive benefits, and a clear path to advancement. Work in a dynamic environment where your contributions directly impact citizens' lives while developing valuable skills in federal operations.
Responsibilities
- Process and verify benefit applications using SSA's secure systems
- Provide accurate information to applicants regarding Social Security programs
- Maintain detailed case records and documentation in compliance with federal standards
- Communicate effectively with internal stakeholders and the public
- Support data integrity through regular audits and quality checks
- Assist with special projects and administrative tasks as assigned
Qualifications
- High school diploma or equivalent (college degree preferred)
- US citizenship required
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and accuracy in data handling
- Excellent written and verbal communication skills
- Ability to pass federal background investigation
- Customer service mindset with problem-solving abilities