Job Description
Join the Social Security Administration as an Administrative Specialist and launch your federal career in San Francisco! This entry-level role offers comprehensive benefits, competitive pay, and the opportunity to serve American citizens while gaining invaluable government experience. Work in a dynamic downtown office with mentorship programs and clear advancement paths. No prior federal experience required – we provide on-the-job training for motivated individuals passionate about public service.
Responsibilities
- Process and verify Social Security applications with 99% accuracy
- Provide exceptional customer service via phone, email, and in-person inquiries
- Maintain secure electronic and physical records per federal guidelines
- Assist with data entry, report generation, and office workflow optimization
- Collaborate with cross-functional teams to resolve beneficiary issues
- Participate in continuous training on SSA policies and procedures
- Support outreach initiatives to educate communities on SSA programs
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (associate's degree preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to obtain and maintain a federal background clearance
- Strong attention to detail and organizational skills
- Excellent written and verbal communication abilities
- Basic knowledge of data privacy regulations (HIPAA/FERPA)
- Ability to work in a team environment with minimal supervision