Job Description
Join the Social Security Administration in Tucson as an Administrative Specialist and launch your federal career! We're seeking motivated individuals to support our mission of delivering critical services to Americans. Enjoy competitive benefits, professional development opportunities, and a stable work environment while making a meaningful impact in your community. No prior federal experience required—training provided!
Responsibilities
- Process and verify benefit applications using SSA systems
- Respond to public inquiries via phone, email, and in-person
- Maintain accurate case files and documentation
- Assist with data entry and record management
- Collaborate with cross-functional teams on case resolution
- Support outreach initiatives for underserved populations
- Adhere to federal privacy and security protocols
Qualifications
- High school diploma or equivalent required
- US citizenship and ability to pass federal background check
- Basic proficiency in Microsoft Office Suite
- Strong communication and customer service skills
- Ability to handle confidential information with discretion
- Detail-oriented with data accuracy focus
- Ability to work in a team environment