Job Description
Join the Social Security Administration as an entry-level Administrative Specialist and launch your career in public service. This position offers competitive benefits, professional development, and the opportunity to serve millions of Americans. Located in downtown Chicago, you'll work in a dynamic federal environment supporting critical public programs.
As an integral member of our team, you'll gain hands-on experience in federal operations while contributing to mission-critical services. The SSA provides comprehensive training and a clear pathway for advancement within federal service.
Responsibilities
- Process and verify public benefit applications with attention to detail and accuracy
- Assist citizens via phone, email, and in-person inquiries regarding SSA programs
- Maintain confidential records using federal databases and document management systems
- Collaborate with cross-functional teams to ensure seamless service delivery
- Support administrative tasks including scheduling, filing, and correspondence management
- Adhere to strict federal regulations and privacy protocols (HIPAA, FOIA)
Qualifications
- U.S. citizenship (required for federal employment)
- High school diploma or equivalent (college degree preferred)
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to pass federal background investigation
- Customer service experience with diverse populations
- Detail-oriented with organizational skills