Job Description
Launch your federal career with the Social Security Administration! We're seeking motivated entry-level Administrative Specialists to join our Kansas City office. This is an exceptional opportunity to serve the public while developing valuable skills in federal operations, policy implementation, and stakeholder collaboration. Enjoy competitive benefits, career advancement pathways, and the satisfaction of directly impacting Americans' lives.
Responsibilities
- Process and verify Social Security applications with meticulous attention to detail
- Provide exceptional customer service via phone, email, and in-person inquiries
- Maintain accurate digital and paper records in secure federal systems
- Support outreach initiatives to educate communities on SSA programs
- Collaborate with cross-functional teams to streamline administrative workflows
- Adhere to strict federal regulations and data security protocols
Qualifications
- US citizenship required
- High school diploma or equivalent (college degree preferred)
- Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to pass federal background check and drug screening
- Customer service experience (retail, call center, or volunteer)
- Ability to handle confidential information with discretion