Job Description
Join our mission-critical team supporting America's veterans! We're seeking a highly motivated Administrative Specialist to provide immediate support at our Washington, DC headquarters. This urgent opening offers the opportunity to make a direct impact on veteran services while gaining valuable federal experience.
As a key member of our operations team, you'll ensure seamless delivery of essential services to veterans and their families. This temporary position requires immediate availability and offers potential for extension based on performance and agency needs.
Responsibilities
- Process and manage veteran benefit applications with 99% accuracy
- Coordinate cross-departmental communications and documentation
- Maintain confidential records in compliance with federal regulations
- Support veteran outreach initiatives and event logistics
- Generate performance reports using advanced Excel functions
- Train temporary staff on VA protocols and systems
- Resolve urgent inquiries within 24-hour SLA
Qualifications
- U.S. citizenship and ability to pass federal background check
- Minimum 2 years administrative experience in government or regulated industry
- Expertise in Microsoft Office Suite (Outlook, Excel, Word)
- VA-specific knowledge of benefits programs preferred
- Ability to handle sensitive data with HIPAA/FERPA compliance
- Professional certification (e.g., CDA, MOS) strongly preferred
- Proven track record in high-pressure environments