Job Description
Join the Texas Workforce Commission's Fort Worth office as an Administrative Specialist and make an immediate impact in serving our community. We're seeking a dedicated professional to support critical public service operations with urgency and excellence. This is your chance to contribute directly to Texas' economic vitality while enjoying competitive benefits and a stable government career.
As a key member of our administrative team, you'll ensure seamless operations for unemployment services and workforce development programs. We value initiative, efficiency, and a passion for public service. If you're ready to start immediately and thrive in a dynamic environment, apply today.
Responsibilities
- Process unemployment claims and eligibility determinations with 100% accuracy
- Manage client correspondence and documentation using state systems
- Coordinate with multiple departments to resolve complex case issues
- Generate monthly reports on service metrics and program performance
- Maintain confidential records in compliance with state regulations
- Provide exceptional customer service to diverse populations
- Assist with special projects during high-volume periods
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years administrative experience in government or regulated industry
- Proficiency in Microsoft Office Suite and case management software
- Strong attention to detail with proven accuracy in data entry
- Ability to manage competing priorities in fast-paced environments
- Excellent written and verbal communication skills
- Knowledge of Texas labor laws and unemployment processes