Job Description
Join the mission to honor America's heroes by supporting our nation's veterans at the U.S. Department of Veterans Affairs in Chicago. We're seeking a detail-oriented Administrative Specialist to provide essential support services in a part-time capacity. This role offers the unique opportunity to contribute to federal operations while maintaining work-life balance in a dynamic urban environment. Enjoy competitive pay, comprehensive benefits eligibility, and the pride of serving those who served our country.
Position includes flexible scheduling with 20-25 hours per week, hybrid work options, and training on federal systems. Ideal for students, career-changers, or professionals seeking part-time engagement with impactful work.
Responsibilities
- Process veteran benefit applications and claims with 100% accuracy
- Manage digital filing systems and maintain confidential veteran records
- Coordinate scheduling for veteran appointments and outreach events
- Respond to veteran inquiries via phone, email, and in-person
- Assist with data entry and reporting using VA-specific software
- Support facility operations including supply inventory and document distribution
- Collaborate with healthcare teams to ensure seamless veteran services
Qualifications
- U.S. citizenship required
- Minimum 1 year administrative or customer service experience
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- Ability to obtain and maintain federal background clearance
- Strong written and verbal communication skills
- Experience with record-keeping and data management systems
- Ability to work independently with minimal supervision
- Preferred: Knowledge of VA benefits programs or federal regulations