Job Description
Join our mission to serve America's heroes as a part-time Administrative Specialist in Boston. This federal position offers flexible hours while supporting critical veteran services. You'll work in a dynamic environment where your contributions directly impact veteran care and program efficiency.
Why Apply? Enjoy competitive federal benefits, professional development opportunities, and a rewarding work-life balance in one of America's most historic cities.
Responsibilities
- Process and manage veteran benefit applications with precision and confidentiality
- Coordinate scheduling and correspondence for veteran support programs
- Maintain accurate digital records using VA-approved systems
- Provide frontline customer service to veterans and their families
- Assist with data collection and reporting for program compliance
- Collaborate with cross-functional teams to improve service delivery
- Support outreach initiatives for underserved veteran populations
Qualifications
- U.S. citizenship (required for federal employment)
- High school diploma or equivalent; college degree preferred
- 1+ years administrative experience in customer service roles
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to obtain and maintain background clearance
- Exceptional communication and organizational skills
- Attention to detail with 95%+ accuracy in documentation
- Flexibility to work 20-25 hours/week (Monday-Friday)