Job Description
Launch your federal career with the Social Security Administration in Tucson! We're seeking motivated entry-level Administrative Support Specialists to join our mission of delivering critical services to Americans. Enjoy competitive benefits, professional development, and the opportunity to make a tangible impact in your community. No prior federal experience required – we provide comprehensive training.
Responsibilities
- Process and verify Social Security claims with accuracy and efficiency
- Provide exceptional customer service via phone, email, and in-person interactions
- Maintain and organize confidential case files using secure federal systems
- Assist with data entry and document processing following SSA protocols
- Support office operations including scheduling, correspondence, and record management
- Collaborate with cross-functional teams to resolve complex inquiries
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college degree preferred)
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and data accuracy skills
- Excellent verbal and written communication abilities
- Ability to handle confidential information with integrity
- Pass a federal background investigation and drug screening