Job Description
Join our mission to serve America's heroes! The U.S. Department of Veterans Affairs in Harrisburg, PA is seeking motivated individuals to start their federal careers with no prior experience required. We provide comprehensive training and career advancement opportunities in a supportive environment.
Why Join Us?
- Competitive federal benefits package
- Tuition assistance and professional development
- Purpose-driven work supporting veterans
- Stable government employment with growth potential
Responsibilities
- Process and manage veteran benefit applications
- Handle incoming communications (phone, email, mail)
- Maintain accurate digital and physical records
- Assist veterans with benefit inquiries and guidance
- Coordinate with internal departments for case resolution
- Support outreach initiatives for veteran services
Qualifications
- High school diploma or equivalent (required)
- U.S. citizenship (required)
- Basic computer proficiency (MS Office Suite)
- Strong communication and customer service skills
- Ability to pass federal background check
- Detail-oriented with organizational aptitude
- Willingness to complete agency training programs