Job Description
Join the mission to serve our nation's heroes! The U.S. Department of Veterans Affairs is seeking motivated Administrative Support Specialists in Austin, TX. No prior experience required—we provide comprehensive training to launch your federal career. Enjoy competitive benefits, job security, and opportunities for advancement while supporting critical veteran services.
Responsibilities
- Process and maintain confidential veteran records using federal databases
- Assist veterans with benefit inquiries via phone, email, and in-person
- Coordinate office operations including scheduling, correspondence, and filing
- Support data entry and reporting requirements for compliance tracking
- Collaborate with cross-functional teams to ensure service delivery excellence
- Implement administrative procedures following federal guidelines
Qualifications
- High school diploma or equivalent (required)
- U.S. citizenship (mandatory for federal employment)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong communication and customer service skills
- Ability to pass federal background check and drug screening
- Detail-oriented with organizational aptitude
- Willingness to complete federal onboarding training