Job Description
Join the Social Security Administration as a part-time Administrative Support Specialist in Mesa, AZ. This role offers flexible hours while serving our community with impactful federal service. You'll provide critical support to ensure seamless operations and exceptional service delivery to beneficiaries across Arizona. Enjoy competitive pay, federal benefits eligibility, and the opportunity to make a difference.
Responsibilities
- Manage and process beneficiary inquiries via phone, email, and in-person interactions
- Maintain accurate digital records using SSA proprietary systems
- Assist with document preparation, scanning, and filing procedures
- Coordinate with internal teams to resolve complex case issues
- Support outreach initiatives for underserved communities
- Process benefit adjustments and eligibility verifications
- Generate routine reports and performance metrics
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year administrative support experience
- Proficiency in Microsoft Office Suite and data entry systems
- Strong written and verbal communication skills
- Ability to handle confidential information with discretion
- U.S. citizenship and ability to pass federal background check
- Basic knowledge of federal regulations and procedures
- Experience working with diverse populations