Job Description
Join the Social Security Administration and build a stable career serving Fresno's community. We offer competitive salaries, comprehensive benefits, and unparalleled job security. As a Benefit Claims Representative, you'll directly impact citizens' lives while advancing your professional growth in a supportive federal environment.
Why Federal Employment? Enjoy paid leave, health insurance, retirement plans, and work-life balance. No more worrying about layoffs or economic downturns – your future is secure with federal service.
Responsibilities
- Review and process Social Security benefit claims with 99% accuracy
- Conduct thorough interviews to determine eligibility for federal programs
- Analyze complex medical and financial documentation for compliance
- Maintain detailed case records following federal privacy standards
- Provide compassionate guidance to claimants navigating benefit systems
- Collaborate with healthcare providers and community partners
- Continuously update knowledge on federal regulations and policies
Qualifications
- Bachelor's degree in Public Administration, Social Work, or related field
- Minimum 2 years experience in customer service or benefits processing
- Proficiency with Microsoft Office Suite and case management software
- Ability to interpret complex federal regulations and legal documents
- Strong analytical skills for evaluating medical and financial evidence
- Excellent communication skills in English and Spanish (preferred)
- U.S. citizenship and ability to pass federal background check