Job Description
Are you looking for a meaningful career that directly impacts your community? The City of Colorado Springs is seeking a dedicated and detail-oriented City Clerk to join our municipal team. In this pivotal role, you will serve as the face of the City Hall, ensuring the efficient operation of our records department and providing exceptional service to residents.
We offer a competitive benefits package, including health insurance, retirement plans, and paid time off. If you possess strong organizational skills and a passion for public service, we want to hear from you.
Key Highlights:
- Serve the vibrant Colorado Springs community.
- Competitive salary based on experience ($18.00 - $28.00/hour).
- Comprehensive health and wellness benefits.
- Opportunities for professional development within local government.
Responsibilities
- Manage incoming correspondence, inquiries, and requests for public records in strict compliance with the Colorado Open Records Act (CORA).
- Assist in the preparation, distribution, and archiving of meeting agendas, packets, and official minutes for City Council and commission meetings.
- Process and maintain official city documents, including ordinances, resolutions, contracts, and licenses.
- Support election activities, including voter registration, ballot distribution, and post-election canvassing procedures.
- Oversee the issuance of permits, business registrations, and other administrative documents to the public.
- Provide high-level customer service at the front counter and via phone/email, acting as the primary point of contact for citizens.
- Utilize database management systems to ensure accurate data entry, record retention, and inventory control.
Qualifications
- High School Diploma or GED required; Associate’s degree in Public Administration, Business, or a related field is preferred.
- Minimum of 2 years of verifiable experience in an office environment, public administration, or customer service role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with government case management software (e.g., ESAB, Accela) is a plus.
- Strong knowledge of Colorado public records laws and municipal government structure.
- Excellent written and verbal communication skills with the ability to interact professionally with diverse populations.
- High level of attention to detail and the ability to multitask effectively in a fast-paced environment.
- Must be able to pass a background check, drug screening, and motor vehicle record check.