Job Description
Are you detail-oriented and passionate about public service? The City of Charlotte is seeking a dedicated Clerk / Records Specialist to join our administrative team. In this pivotal role, you will serve as the first point of contact for the public, ensuring efficient processing of information and maintenance of critical government records. We offer a hybrid work environment and comprehensive benefits for our employees.
Why Join Us?
- Stability: Join a government entity with a strong commitment to community service.
- Benefits: Competitive health, dental, and vision insurance.
- Growth: Opportunities for professional development within the public sector.
The ideal candidate will possess strong organizational skills and the ability to handle sensitive information with discretion. If you are ready to make a difference in the heart of North Carolina, we encourage you to apply.
Responsibilities
- Manage and maintain official city records, including filing, archiving, and retrieving documents in accordance with state regulations.
- Receive and direct inquiries from the public, vendors, and City staff via phone, email, and in-person, providing accurate information and routing requests appropriately.
- Process and prepare various government documents, such as resolutions, ordinances, and meeting minutes, ensuring accuracy and compliance.
- Operate office automation equipment, including scanners, printers, and database management systems to digitize physical records.
- Assist with the preparation of meeting packets and materials for City Council and Board meetings.
- Maintain the City's correspondence logs and ensure timely distribution of internal memos and notices.
- Perform other clerical duties and special projects as assigned by the City Clerk or department head.
Qualifications
- High School Diploma or GED required; Associate’s degree in Business Administration, Public Administration, or a related field is preferred.
- Minimum of 2 years of experience in administrative support, records management, or a related clerical role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with database software (e.g., Accela, SharePoint).
- Strong typing speed (minimum 45 WPM) and accuracy in data entry tasks.
- Excellent verbal and written communication skills with the ability to interact professionally with diverse populations.
- Ability to maintain strict confidentiality regarding sensitive city information.
- Problem-solving skills with a focus on efficiency and attention to detail.