Job Description
Join the City of Madison's dynamic team as a Government Clerk! We provide all necessary equipment including ergonomic workstations, dual monitors, and advanced document management software. Enjoy a supportive environment with competitive benefits and opportunities for professional growth. Help serve our vibrant community while maintaining essential municipal records and processes.
Responsibilities
- Manage and maintain official city records with precision and confidentiality
- Process permits, licenses, and administrative paperwork using city-provided digital systems
- Provide exceptional customer service to residents and stakeholders via phone, email, and in-person
- Coordinate with multiple departments to ensure seamless information flow
- Prepare accurate reports and correspondence using city-standardized templates
- Assist in records retention and digital archiving initiatives
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 2 years clerical or administrative experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail with ability to manage complex data
- Excellent written and verbal communication skills
- Ability to pass background check and obtain required certifications
- Experience with document management systems a plus