Job Description
Are you looking for a stable and rewarding career in public service? The City of Fort Worth is seeking a dedicated City Government Clerk to join our administrative team. In this pivotal role, you will serve as the face of our city, ensuring our residents receive the assistance they need while maintaining the integrity of our public records.
We believe in setting our employees up for success. That is why we provide all necessary equipment. We equip you with a modern laptop, official city uniform, and the tools required to perform your duties efficiently. No need to worry about upfront costs—we provide everything you need to hit the ground running.
If you are organized, reliable, and passionate about serving your community, we want to hear from you.
Responsibilities
- Manage and maintain accurate municipal records and filing systems in both digital and physical formats.
- Provide exceptional customer service to residents, visitors, and city staff at the front desk and over the phone.
- Process incoming applications, permits, and official documents with high attention to detail and accuracy.
- Assist in the preparation of correspondence, reports, and meeting agendas using Microsoft Office Suite.
- Operate office equipment, including scanners, printers, and multi-line telephone systems.
- Coordinate schedules and appointments for departmental staff and visitors.
- Ensure compliance with all city policies, procedures, and confidentiality regulations.
Qualifications
- High School Diploma or GED equivalent required; Associate’s degree or previous clerical experience preferred.
- Proven experience in office administration, data entry, or customer service.
- Proficiency in Microsoft Word, Excel, and Outlook is mandatory.
- Excellent typing speed and accuracy (minimum 40 WPM).
- Strong attention to detail with the ability to detect errors in data.
- Ability to work independently as well as collaboratively within a team environment.
- Strong verbal and written communication skills.