Job Description
Are you ready to make a tangible difference in your community? The City of Durham is actively seeking dedicated and organized individuals to join our municipal team as City Government Clerks. We pride ourselves on a modern, efficient, and inclusive work environment where public service is paramount.
In this pivotal role, you will serve as the first point of contact for citizens visiting City Hall. We are looking for someone ready to start tomorrow who possesses a strong work ethic, exceptional communication skills, and a desire to contribute to the smooth operation of local government.
Responsibilities
- Provide professional, courteous, and accurate customer service to citizens, businesses, and visitors at the information desk.
- Process, verify, and file a wide variety of administrative documents, permits, and public records with high attention to detail.
- Assist in the preparation, distribution, and archiving of meeting agendas, minutes, and official correspondence for City Council.
- Manage incoming communications, including answering phones, responding to emails, and directing inquiries to the appropriate departments.
- Perform data entry tasks to update and maintain the city's digital databases and filing systems.
- Assist in the coordination of public notices and community events within the city limits.
- Support the general administrative functions of the office, including photocopying, scanning, and inventory management.
Qualifications
- High school diploma or GED equivalent is required; post-secondary education in business administration or public service is a plus.
- Previous experience in a clerical, administrative, or customer service role is strongly preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software quickly.
- Excellent verbal and written communication skills with the ability to interact effectively with diverse populations.
- Strong organizational skills and the ability to prioritize tasks in a fast-paced environment.
- Must be able to maintain strict confidentiality and adhere to all city policies and procedures.