Job Description
Are you looking for a meaningful career in public service? The City of Santa Ana is currently seeking a detail-oriented and professional Government Clerk to join our administrative team. This is an excellent opportunity to contribute to the smooth operation of our city while enjoying a stable and rewarding work environment.
As a Government Clerk, you will be the face of our organization, assisting residents with inquiries and processing essential municipal documentation. We value integrity, efficiency, and community service. If you possess strong organizational skills and a passion for helping others, we encourage you to apply for this vital role.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Opportunity to work in a dynamic and supportive environment.
- Pension plan and paid time off.
Responsibilities
- Receive and direct incoming calls and visitors, providing accurate information regarding city services and procedures.
- Process, verify, and file a wide variety of documents, including permits, applications, and correspondence, ensuring data accuracy and confidentiality.
- Assist the public with filling out forms and explain complex regulations in a clear and approachable manner.
- Perform data entry tasks, maintain electronic and hard copy records, and generate reports as requested by management.
- Coordinate appointments, schedule meetings, and manage calendars for department supervisors.
- Assist with the preparation of agendas and minutes for city board meetings.
- Perform other clerical duties as assigned to support departmental operations.
Qualifications
- High school diploma or GED equivalent; additional clerical or administrative training is a plus.
- Minimum of 1-2 years of experience in a general office environment or customer service role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic computer skills.
- Strong verbal and written communication skills with the ability to interact professionally with diverse populations.
- Excellent organizational skills and the ability to prioritize tasks in a fast-paced setting.
- Ability to maintain strict confidentiality regarding sensitive information.
- Valid California driver’s license may be required depending on the specific department.