Job Description
We are seeking a detail-oriented and service-driven City Government Clerk to join our dedicated team in Plano, Texas. In this vital role, you will serve as the first point of contact for residents and businesses, ensuring the efficient operation of our municipal offices. You will play a key role in maintaining accurate records, processing vital documents, and fostering a welcoming environment for the public. If you are looking for a stable career with a meaningful impact in your community, we want to hear from you.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Opportunity to work in a collaborative and professional environment.
- Make a tangible difference in the daily lives of Plano residents.
Responsibilities
- Receive, screen, and direct incoming phone calls and visitors to appropriate departments with professionalism and courtesy.
- Process and maintain a variety of municipal documents, including permits, applications, and official records with high accuracy.
- Assist the public at the front desk by answering inquiries, providing information, and resolving service issues efficiently.
- Perform data entry and generate reports using City software systems and Microsoft Office Suite.
- Sort, file, and archive correspondence and historical records to ensure efficient information retrieval.
- Collaborate with city staff to support administrative operations and special projects.
Qualifications
- High School Diploma or GED required; additional clerical or administrative experience is preferred.
- Proficient in using computer applications, specifically Microsoft Word, Excel, and email systems.
- Strong verbal and written communication skills with the ability to interact effectively with diverse populations.
- Exceptional attention to detail and organizational skills with the ability to manage multiple priorities.
- Ability to maintain strict confidentiality regarding sensitive city information.
- Experience in a customer service or administrative support role is highly desirable.