Job Description
Are you seeking a stable, meaningful career with a positive impact on your community? The City of Charlotte is currently recruiting dedicated Government Clerks to support our diverse departments. In this role, you will serve as the face of the city, ensuring our citizens receive the information and services they need efficiently and professionally.
We offer a comprehensive benefits package, including health insurance, retirement plans, and generous paid time off. If you possess strong organizational skills and a passion for public service, we invite you to apply today and become a vital part of the Charlotte team.
Responsibilities
- Customer Service: Greet visitors and answer inquiries in person, via phone, and email with a high degree of professionalism.
- Record Management: Maintain accurate and up-to-date filing systems for municipal records, ensuring compliance with all state and local regulations.
- Data Entry: Process applications, permits, and forms using government databases and office software with a high degree of accuracy.
- Communication: Assist in drafting and distributing memos, notices, and correspondence to city departments and the public.
- Support Operations: Perform general clerical duties such as copying, scanning, and scheduling meetings to ensure smooth office operations.
- Compliance: Verify documents and ensure all submissions meet the necessary administrative standards.
Qualifications
- Education: High School Diploma or GED equivalent required; additional coursework in business administration or public administration is preferred.
- Experience: Minimum of one (1) year of experience in an office or customer service environment.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with government database systems is highly desirable.
- Communication: Excellent verbal and written communication skills with the ability to interact effectively with people from diverse backgrounds.
- Organization: Strong attention to detail and the ability to prioritize tasks in a fast-paced environment.
- Integrity: Must demonstrate a high level of confidentiality and ethical judgment in handling sensitive information.