Job Description
Are you looking for a stable, impactful career in public service? The City of Lexington is seeking highly organized and detail-oriented individuals to join our team as Government Clerks. We pride ourselves on serving the Fayette County community with integrity and efficiency.
In this role, you will be the first point of contact for many citizens. We are proud to offer a comprehensive benefits package and ensure that all necessary equipment is provided, allowing you to focus entirely on your duties without the burden of sourcing your own tools.
Join us in making a difference in Lexington, KY. We offer competitive pay, excellent health benefits, and a supportive work environment.
Responsibilities
- Manage high-volume incoming calls, emails, and walk-in inquiries from the public regarding city services and policies.
- Perform accurate data entry and document filing for various municipal departments, ensuring strict adherence to record-keeping standards.
- Assist in processing applications, permits, and licensing requests with precision and speed.
- Maintain and update departmental databases and records using standard government software.
- Provide exceptional customer service by resolving issues and directing citizens to the appropriate resources.
- Prepare correspondence, reports, and meeting agendas as directed by supervisors.
Qualifications
- High School Diploma or GED equivalent required; Associate's degree or coursework in Business Administration is preferred.
- Minimum of 1-2 years of experience in an office administration, clerical, or customer service role is highly desirable.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn proprietary government software quickly.
- Strong attention to detail and the ability to work with a high degree of accuracy in data processing.
- Excellent verbal and written communication skills with the ability to interact professionally with diverse populations.
- Must be able to pass a background check and drug screening.