Job Description
Join Arizona's premier public service team as a DMV Customer Service Representative! We're seeking passionate individuals to deliver exceptional service to Tucson residents. Enjoy competitive benefits, professional development, and the satisfaction of helping our community navigate essential transportation services. Apply today to start your rewarding career with ADOT!
Responsibilities
- Process driver's license, vehicle registration, and title transactions with accuracy and efficiency
- Provide clear guidance on DMV regulations, fees, and required documentation
- Resolve customer inquiries through phone, email, and in-person interactions
- Maintain detailed records using DMV software systems and databases
- Collaborate with team members to streamline service delivery processes
- Ensure compliance with state and federal transportation policies
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or administrative experience
- Proficiency in Microsoft Office Suite and data entry systems
- Excellent communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic knowledge of Arizona traffic laws preferred
- Valid Arizona driver's license required