Job Description
Join our dynamic team at the Tennessee Department of Safety and become a vital part of our DMV services in Memphis! We're seeking passionate individuals to deliver exceptional customer experiences while ensuring seamless driver licensing and vehicle registration processes. Enjoy comprehensive benefits, professional development opportunities, and the chance to serve your community in a modern, supportive environment. Apply today and start your rewarding career in public service!
Responsibilities
- Process driver license applications, renewals, and vehicle registrations with precision
- Provide accurate information on DMV regulations, fees, and documentation requirements
- Resolve customer inquiries efficiently via phone, email, and in-person interactions
- Maintain detailed records using state-of-the-art DMV software systems
- Assist with special projects and process improvements to enhance service delivery
- Collaborate with cross-functional teams to ensure compliance with state policies
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 2 years customer service or administrative experience
- Proficient with Microsoft Office Suite and database management
- Excellent communication skills with ability to explain complex policies clearly
- Strong problem-solving abilities and attention to detail
- Tennessee residency required upon hire
- Ability to work flexible hours including occasional Saturdays