Job Description
Join our award-winning team at the Florida DMV and make a difference in your community! We're seeking dedicated Customer Service Agents to serve residents in St. Petersburg with exceptional support. Enjoy a $5,000 sign-on bonus for qualified candidates who start before December 31, 2023. This role offers competitive pay, comprehensive benefits, and career growth opportunities in a dynamic public service environment.
Responsibilities
- Process driver's license, ID card, and vehicle registration transactions with accuracy and efficiency
- Provide clear guidance on DMV regulations, procedures, and documentation requirements
- Resolve customer inquiries via phone, email, and in-person interactions
- Maintain strict confidentiality of personal and financial information
- Collaborate with team members to optimize service delivery and reduce wait times
- Utilize specialized software systems for transaction processing and record-keeping
Qualifications
- High school diploma or equivalent required
- Minimum 2 years customer service experience
- Proficiency in Microsoft Office Suite and data entry
- Ability to pass background check and drug screening
- Valid Florida driver's license at time of hire
- Exceptional communication and problem-solving skills
- Ability to work flexible hours including Saturdays