Job Description
Join our award-winning team as a DMV Customer Service Agent in sunny St. Petersburg! We're offering a competitive salary plus a $3,000 sign-on bonus for qualified candidates who start before December 31, 2023. Help shape Florida's future by providing exceptional service to residents at our state-of-the-art facility. Enjoy comprehensive benefits, paid training, and a supportive work environment dedicated to public excellence.
Responsibilities
- Process driver's license, vehicle registration, and title transactions with precision and efficiency
- Resolve customer inquiries regarding DMV procedures and documentation requirements
- Utilize specialized software to input, update, and retrieve critical motor vehicle records
- Provide clear guidance on compliance with Florida traffic laws and regulations
- Maintain accurate documentation and adhere to strict confidentiality protocols
- Collaborate with cross-functional teams to improve service delivery systems
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 2 years customer service experience in fast-paced environment
- Proficiency with Microsoft Office Suite and database applications
- Ability to handle sensitive information with discretion and professionalism
- Strong problem-solving skills with attention to detail
- Valid Florida driver's license required
- Bilingual (English/Spanish) candidates strongly encouraged to apply