Job Description
Join our award-winning team at Florida DMV Services and kickstart your career with an exclusive sign-on bonus! We're seeking dedicated Customer Service Agents to serve St. Petersburg residents at our busy DMV branch. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a direct impact in your community. No prior DMV experience required – we provide full training!
What We Offer:
- Sign-on bonus of $1,500 for qualified candidates
- Comprehensive health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Clear career advancement path
Responsibilities
- Process driver license renewals and vehicle registrations
- Answer customer inquiries via phone, email, and in-person
- Verify documentation and complete transactions accurately
- Explain DMV regulations and procedures clearly
- Maintain organized customer records and databases
- Collaborate with team to resolve complex customer issues
- Uphold strict confidentiality and security protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office and data entry
- Ability to multitask in fast-paced environment
- Valid Florida driver's license
- Spanish fluency a plus (not required)
- Background check and drug test required