Job Description
Join a Stable Public Sector Career with Flexible Scheduling
Are you a dedicated professional seeking a meaningful role with a competitive wage? We are currently hiring a DMV Customer Service Representative for our San Jose location. This position offers the unique opportunity to work in a stable government environment while enjoying a schedule designed for work-life balance. We value accuracy, integrity, and exceptional service.
Are you a dedicated professional seeking a meaningful role with a competitive wage? We are currently hiring a DMV Customer Service Representative for our San Jose location. This position offers the unique opportunity to work in a stable government environment while enjoying a schedule designed for work-life balance. We value accuracy, integrity, and exceptional service.
Responsibilities
- Greet and assist customers with license renewals, vehicle registrations, and title transfers.
- Process payments accurately using the state financial management system.
- Answer complex inquiries regarding DMV policies, fees, and state laws.
- Resolve customer complaints and issues with patience and professionalism.
- Maintain accurate records of transactions and update customer information.
- Operate office equipment and computer systems efficiently.
Qualifications
- High school diploma or GED equivalent required.
- Previous experience in customer service, call centers, or public sector is preferred.
- Strong computer literacy and data entry skills (10-key by touch is a plus).
- Ability to work flexible hours, including weekends and early mornings.
- Excellent verbal and written communication skills.
- Must pass a background check and drug screen.