Job Description
Join Nebraska's premier public service team and make a tangible impact on your community! We're seeking passionate Customer Service Representatives to join our Lincoln DMV branch with an exclusive $2,500 sign-on bonus for qualified candidates. As the face of our agency, you'll deliver exceptional service to Nebraskans navigating vehicle registration, licensing, and title services. Enjoy competitive pay, comprehensive benefits, and the satisfaction of supporting essential public services.
What We Offer:
- $2,500 sign-on bonus (paid after 90 days of employment)
- Comprehensive health/dental/vision plans
- Paid time off and holidays
- Retirement savings plan
- Free parking
- Opportunities for advancement
Responsibilities
- Process vehicle registrations, title applications, and driver license transactions
- Provide accurate information to customers via phone, email, and in-person
- Utilize DMV systems to verify documents and process payments
- Resolve customer inquiries with empathy and professionalism
- Maintain strict confidentiality of customer records
- Collaborate with team members to ensure efficient operations
- Adhere to all state regulations and department policies
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or retail experience
- Proficient with computers and office software
- Ability to handle confidential information discreetly
- Strong problem-solving and communication skills
- Nebraska driver's license required
- Ability to work flexible hours including Saturdays
- Pass background check and drug screening