Job Description
Join California Mobility Solutions as a DMV Customer Service Representative in sunny Anaheim! We provide all necessary equipment including ergonomic workstations, dual monitors, and noise-canceling headsets to ensure your success. Enjoy competitive benefits, paid training, and a supportive team environment dedicated to excellence in public service.
Responsibilities
- Process DMV transactions with precision and efficiency using company-provided technology
- Provide exceptional customer service via phone, email, and in-person interactions
- Maintain accurate records using specialized DMV software and equipment
- Resolve customer inquiries regarding vehicle registration, licenses, and permits
- Collaborate with cross-functional teams to ensure seamless service delivery
- Adhere to all DMV regulations and security protocols
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficient in computer systems and data entry
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment with provided equipment
- Valid California driver's license preferred
- Bi-lingual in Spanish a plus