Job Description
Join our award-winning team as a DMV Customer Service Representative in Lexington! We're seeking dedicated professionals to deliver exceptional service to Kentucky drivers. Enjoy competitive pay, comprehensive benefits, and a $2,000 sign-on bonus for qualified candidates. Help shape positive experiences every day while supporting your community.
Why Join Us?
- Immediate $2,000 sign-on bonus
- Comprehensive health/dental/vision benefits
- Paid training and career advancement
- Pension retirement plan
- Flexible scheduling options
Responsibilities
- Process driver's licenses, vehicle registrations, and title transactions
- Provide accurate DMV regulations and policy information
- Assist customers with online services and kiosk usage
- Resolve customer inquiries with patience and professionalism
- Maintain secure handling of sensitive personal documents
- Collaborate with team members to improve service efficiency
- Complete required documentation and reporting accurately
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong computer skills with proficiency in MS Office
- Excellent communication and problem-solving abilities
- Ability to handle sensitive information with discretion
- Valid Kentucky driver's license required
- Ability to work flexible hours including Saturdays
- Spanish bilingual skills a plus