Job Description
Join Florida's premier motor vehicle agency and start your career with a sign-on bonus! We're seeking dynamic Customer Service Representatives to serve St. Petersburg residents with DMV services. Enjoy competitive pay, comprehensive benefits, and a $1,500 sign-on bonus for qualified candidates. Be the face of our mission to deliver exceptional service while processing registrations, licenses, and permits in our modern St. Petersburg facility. Apply today and accelerate your career in public service!
Responsibilities
- Process driver's licenses, vehicle registrations, and title transactions accurately
- Provide exceptional customer service via in-person, phone, and digital channels
- Explain DMV regulations, fees, and documentation requirements
- Utilize specialized software to manage customer records and transactions
- Resolve customer inquiries and complaints with professionalism and empathy
- Maintain strict confidentiality of personal and vehicle information
- Collaborate with team members to ensure efficient service delivery
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficiency in computer applications and data entry
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Knowledge of Florida traffic laws preferred
- Valid Florida driver's license required
- Ability to pass background check and drug screening