Job Description
Join our dynamic team at the Memphis DMV and become the face of public service! We're seeking a dedicated Customer Service Representative to assist residents with driver's licenses, vehicle registrations, and state ID services. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a real difference in your community. Apply today and start your rewarding career in public service!
Responsibilities
- Process driver's license applications, renewals, and vehicle registrations accurately
- Provide clear guidance on DMV regulations, fees, and documentation requirements
- Maintain organized records using DMV software systems
- Resolve customer inquiries regarding traffic citations and vehicle titles
- Assist with commercial driver's license (CDL) services
- Process payments and issue permits/credentials
- Collaborate with enforcement agencies for compliance verification
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or administrative experience
- Proficient in computer systems and data entry
- Excellent verbal communication and conflict resolution skills
- Ability to work efficiently in a fast-paced environment
- Tennessee DMV certification preferred (training provided)
- Valid Tennessee driver's license required
- Ability to stand for extended periods