Job Description
Join the Texas DMV as a Customer Service Representative and become the face of our public services! We're seeking passionate individuals to deliver exceptional service to residents in Plano, TX. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth. If you thrive in dynamic environments and possess strong communication skills, apply today to make a meaningful impact in your community!
Responsibilities
- Process driver's license renewals, vehicle registrations, and title transfers with precision
- Provide clear guidance on DMV regulations and documentation requirements
- Resolve customer inquiries efficiently via phone, in-person, and digital channels
- Maintain accurate records in state databases and document transactions
- Collaborate with team members to streamline service delivery
- Uphold strict confidentiality standards and HIPAA compliance
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficiency with Microsoft Office Suite and database systems
- Strong conflict resolution and multitasking abilities
- Valid Texas driver's license required
- Bilingual (English/Spanish) preferred
- Ability to work flexible hours including weekends