Job Description
Join our dynamic team at Wichita County DMV Services as a Direct Hire Customer Service Representative and become the face of our community! We're seeking a professional, patient, and detail-oriented individual to deliver exceptional service to Kansas residents. Enjoy competitive compensation, comprehensive benefits, and a stable career path in a government-adjacent role. Apply today to start your impactful journey!
Responsibilities
- Process driver's licenses, vehicle registrations, and title transfers with precision
- Provide clear, accurate information on DMV regulations and procedures
- Resolve customer inquiries via phone, email, and in-person interactions
- Maintain detailed records using specialized DMV software systems
- Collaborate with team members to ensure seamless service delivery
- Adhere to federal and state compliance standards
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Minimum 2 years customer service experience
- Proficiency with Microsoft Office Suite and data entry
- Strong conflict resolution and multitasking abilities
- Valid Kansas driver's license with clean record
- Ability to pass background check and drug screening