Job Description
Join our award-winning team as a DMV Customer Service Representative in Albuquerque! We're urgently seeking passionate individuals to deliver exceptional service to New Mexico residents. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your contributions make a direct impact.
What We Offer:
- Starting pay: $18/hour with performance-based raises
- Full benefits package (health, dental, vision)
- Paid training and career development
- Paid time off and holidays
- Retirement savings plan
Responsibilities
- Process vehicle registrations, title transfers, and license renewals
- Provide accurate DMV regulations and fee information
- Resolve customer inquiries efficiently with empathy and professionalism
- Maintain precise records using state-of-the-art systems
- Collaborate with enforcement and licensing teams
- Process payments and issue official documents
- Uphold strict confidentiality and security protocols
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience
- Proficiency with computer systems and data entry
- Ability to multitask in fast-paced environments
- Strong communication and problem-solving skills
- Valid New Mexico driver's license
- Spanish bilingual preferred
- Ability to pass background check